If you are having technical problem with your product please contact us immediately.
How does warranty work?
- Customer is obliged to ship back the product according to our return policy guideline
- After receiving the product we will inspect if there is any technical problem we will give a report and compensation (product exchange or full refund, including delivery fees).
Warranty won’t be covered if:
• The problem is not covered by these terms of Warranty (e.g. damage, problems or failure resulting from improper or faulty installation)
• If there is nothing wrong with the Product (e.g. instructing Purchaser on the operation of the Product and/or controls);
• If the Purchaser is unable to provide Proof of Purchase validating that the Product is within the Warranty Period.