In order to keep track of the price changes, MSB monitors the market on a regular basis and accordingly matches its price to be lower and more affordable for their products. Price matching procedures are thoroughly regulated and monitored by the New Zealand government regulatory bodies.
In case of observing a competitor’s product with lower price, our customers can send the product’s URL address on the competitor’s website in order for us to investigate further. Price matching will be implemented only if the product is in stock on the competitor’s website and has the same color, size, model and condition.
You can contact us anytime by visiting our website and referring to the chat or filling in the contact form. It takes from 3 to 5 days for MSB to investigate and verify the price in order to lower it.