MSB cares about the customer experience and ensure that the customers have their products delivered as fast and reliably as possible. Therefore, MSB partners up with carriers that offer high standard shipping service in exchange for an affordable shipping price.
Currently, the carriers of the MobileSignalBoosters company are DHL, EMS, TNT, Royal Mail and Fed Ex. Our product is directly delivered from the manufacturing plant in order to make the delivery process faster.
When the product gets shipped out, we provide our customers with an email with a tracing number that helps them track the package during the entire shipment process. Delivery can range from 3-5 business days up to 12-15 days depending on the location.
If the product is ordered before 09:00AM NZT (UTC+13), it will be shipped out in the same day. Delivery fees are included in the product price.
From the moment when the product is shipped out, MobileSignalBoosters company does not fully control the shipment process. However, MSB provides its customers with the necessary means to track the product using a trace number, and conducts all the activities according to the international standards for the delivery procedures. The company also monitors the process and updates customers on any delays in the delivery period as well as possible issues with international transit. If the customers would like to return the product, they will be free from paying the export fees. More information about regulation is stored here.
Delivery speed can vary based on the cooperation between the company and bank of the buyer. The speed of the delivery will be relatively faster if both the company representative and the bank come to an agreement. The product get shipped out as soon as the payment is confirmed.